Referrals/DEMO-0004Example referral — not real data
Vehicle glass · referred 28 August 2026 · R. Okafor
DEMO-0004
Windscreen crack flagged as possibly pre-existing. Investigation found it was not.
68
Suspicion / 100
Closed — legitimateWhat was flagged 01
01
The crack appeared to run from an older chip
Why it stands out
There was debris inside the chip at the origin of the crack.
It could be nothing, if
An old chip can propagate into a new crack from a pothole or a temperature change, and the resulting damage is a genuine loss.
What the claimant told us
“A stone came up off a lorry on the motorway and hit the windscreen. By the time I got home the crack ran right across the driver's side.”
The photographs 02
2 photographs were analysed for this claim. Vericlaim does not keep the photographs themselves after the analysis. Open them in this claim’s file in your claims system.
Outcome
LegitimateSIU file 2026-0812, closed 5 September 2026
Claimant produced a dated repair quote from before the loss showing the chip was known and unrepaired. The crack itself was new.