Claims/DEMO-0002Example claim — not real data

DEMO-0002 · Phone · 18 September 2026
1 thing does not add up — 1 in the photograph.
41
Suspicion / 100
Adjuster review
Provisional score
Not yet checked against real claim outcomes, so treat it as a guide to what to look at, not as the odds that this is fraud.

What does not add up 01

01
Fracture pattern inconsistent with claimed cause
Photographs
Why it stands out
The fracture radiates from a point near the centre of the face. A corner impact initiates at the corner.
It could be nothing, if
A pre-existing surface flaw elsewhere on the glass can act as the initiation site regardless of where the impact landed.
A plausible innocent explanation was found, so this counts for less.

What to ask the claimant

  1. Can the claimant confirm which corner struck the ground, and on what surface?

What the claimant told us

“Dropped my phone on the corner getting out of the car. Screen cracked straight away. It was about a year old.”

What we checked it against

Weather that dayOvercast, no rain
DaylightDaylight at the time given

An aid to investigation, not a decision. The adjuster decides.